Terms and Conditions
The Fertilizer Canada (the “Company” or “Fertilizer Canada”) is committed to respecting and protecting your privacy and safeguarding the confidentiality of personal, business and financial information entrusted to us. Collecting, using, and disclosing personal information in an appropriate and responsible manner and in compliance with federal and provincial laws is fundamental to the Company’s policies and security practices.
The following policy outlines how the Company will collect, use, protect and disclose personal information. Please note that this policy also applies to Internet and e-mail use by the Company’s customers, clients and staff.
What is personal information?
Personal information is any information which can identify an individual or through which an individual’s identity can be deduced, and which is disclosed to us or which we create within the context of our relationship with the individual. Please note that Personal information does not include information which does not relate to an identified individual nor does it include an individual’s name, title, business address or business telephone number (i.e. “business card information”).
Why does the company collect personal information?
In serving the needs of the Company and its customers, clients and staff, it is important that the Company have accurate information. The Company may collect personal information in order to:
- establish your identity
- understand your needs for, and determine your suitability for, products, services and information
- provide services and information to you and process payments for your account
- inform you of new products, services and information
- adhere to legal requirements
How will personal information be used?
The Company may use personal information in order to:
- administer and maintain its relationship with you
- provide you with information which may be of interest to you
- comply with legal, regulatory and other obligations
- carry out our business operations
When might personal information be disclosed?
The Company may disclose personal information in order to:
- allow access to distribution of information which may be of interest
- explore and/or undertake corporate opportunities
How does the company collect your personal information?
We collect your personal information at the time you become a customer or client of the Company and thereafter when we communicate with you. For example, we collect your personal information through:
- our agreements with you
- your visits to our website
How does the company protect personal information?
Safeguards, security systems and processes are in place to protect your information against unauthorized access, disclosure, use, or modification, whether on-site or off-site. Except as set out below, we will not disclose your personal information to any third parties. We do not sell your personal information.
How long will the company retain your information?
We retain your information for only so long as is necessary for the purposes for which it has been collected. Your personal information will be destroyed once it is no longer needed by us and once all requirements at law have been met.
Have you consented?
There are some instances where we may need to disclose personal information to a third party service provider such as an Internet provider. Whenever we engage a third party service provider, we confirm that its privacy and security standards meet our requirements. In the event that a third party service provider is located outside of Canada, the government, courts or law enforcement or regulatory agencies of that jurisdiction may be able to obtain disclosure of your personal information through the laws of that jurisdiction. By submitting your personal information to us, you have consented to our use and disclosure of the personal information for the purposes as outlined in this policy. If we wish to use or disclose your personal information other than as described in this policy, we will obtain your express consent before doing so.
If you prefer that we not use or disclose your personal information for any of these purposes, you may notify us in writing at any time. If you do not notify us, we will consider you to have consented to our continued use and disclosure of your personal information. A notification that we not use or disclose your personal information for certain purposes may affect our ability to provide you with products and/or services. Please note that from time to time, we may be compelled to release personal information as required or permitted by law.
How can you access your personal information?
Your personal information is accessible to you. However please note that if your information is combined with information of others (such as payroll spreadsheets), you will not be granted access to such information unless we are able to segment your personal information. If your request for personal information entails a significant cost due to time, resources or copying, there may be a charge.
Links to third-party websites
Changes to Privacy Statement
Fertilizer Canada reserves the right to make minor modifications to this Privacy Statement in the interest of further enhancing the protection of personal information. If any substantial changes are made, Fertilizer Canada will post a notice on its Web site.
Who should you contact if you have questions or concerns about this policy?
If you have any questions or concerns about this policy, or should you wish to review your personal information, please contact:
Attn: Privacy Officer, Fertilizer Canada
350 Sparks St.
Tel: (613) 230-2600
Fax: (613) 230-5142